How to Reach Us
We're here to help with any questions about our B2B customer discovery platform.
Response Time
We typically respond to all inquiries within 1-2 business days. For urgent matters, please indicate this in your subject line.
What to Include in Your Message
- 1Your company name and contact information
- 2A clear description of your inquiry or issue
- 3Any relevant details or documentation
- 4Your preferred method and time for follow-up communication
Support for B2B customer discovery teams
Use this page when you need help evaluating Hello Company, understanding account matches, or clarifying how our European company data can support your sales workflow.
A clear message helps us route your request quickly. Include your company context, the market you want to explore, and any relevant details about the customers, partners, or industries you are trying to find.
The workflow supports early market research as well as active sales prospecting. You can explore customer segments, compare related companies, save promising accounts, and return to searches when your team is ready to build outreach lists.
Sales context
Ask how the platform can support lead generation, account prioritization, market mapping, or expansion into new European sectors.
Data questions
Send feedback about company profiles, industry relationships, public data sources, or the way knowledge graph signals are presented.
Account support
Get help with signup, login, subscription, billing, saved companies, or access to the B2B discovery workflow.
Why teams use Hello Company
- European company data provides the base for structured discovery.
- Knowledge graph context helps explain why a company may be relevant.
- Saved companies and searches keep research organized for follow-up.
We Value Your Feedback
Have suggestions for improving our platform? We'd love to hear from you. Your feedback helps us build a better product for businesses like yours.